New: Verified Experience Profiles·Get recommended in ChatGPT and AI search →

Be the recruitment business clients and AI recommend

Capture feedback from every client, candidate and contractor, act on it automatically and turn great service into proof AI search can find.

Start Trial See it in action

What recruitment leaders say

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“

For the first time in my career when it comes to a tech product, it’s far better than what I expected. If we were big enough, I’d buy Talent Analytics and keep it for ourselves.

Anthony Broadhead

COO, Jackson Hogg · Bullhorn user

+84 client NPS in 90 days

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“

We would rather our competitors didn’t use this platform so we can maintain a competitive advantage! It provides a tangible north star to focus management conversations around CX.

Owen Myers

Co-Founder, Mackie Myers

+95 client NPS

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“

We were so impressed with the product that we rolled it out across all of our brands. I would highly recommend Talent Analytics to any other recruitment business serious about tracking and increasing customer service levels to be world class.

Andy Sellers

Co-Founder, 11Investments · Vincere & JobAdder user

+78 NPS in 90 days at 3Search

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“

The feedback we receive has helped us embed continuous improvement in our services, with the result of winning industry awards for customer experience. Talent Analytics have played a major role in making that happen.

Anthony Lewis

Managing Director, Tile Hill · JobAdder user

Award-winning candidate care

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“

Measuring service levels gives us an objective way to ensure we’re living up to our values… while creating a culture where consultants take pride in the impact they have on clients and candidates.

Liza Brookes

People & Operations Director, Venturi · Bullhorn user

Embedded CX with Bullhorn

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“

Providing a world-class service to both clients and candidates has always been a key value of ours… Great to see that everyone’s efforts and focus is paying off as we have officially hit world-class service levels.

Max Fitzgerald

President Americas, Nexus Search

World-class service levels

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“

Talent Analytics has been a game-changer for our business. We’ve always had a huge emphasis on delivering a high-quality service, but we didn’t have an effective way of actually measuring it.

Graydon Winter

CEO & Co-Founder, Jackson James · Loxo user

Loxo integration

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“

Recruitment marketing cannot just be about how a business wants to be seen. It has to be connected to how clients, candidates and contractors are actually experiencing the business.

Helena Sullivan

Founder, RevOps 4 Recruitment

Feedback as brand proof

Guide →

“

The role was created to have someone who could own customer experience across the business, have visibility over it for everyone and make sure that consistency is maintained as we grow.

Michael Judkins

Director of Customer Experience & Growth, 3Search

Group-wide CX ownership

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“

Within 3 years, 90% of the worlds fastest growing recruitment businesses will be using a CX system to objectively measure and improve customer experience.

Alex Elliott

Exited Founder, NED & Recruitment/Rectech Investor

Investor in Talent Analytics

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“

This data reinforces the high standards we set and has been a big factor in driving our success - helping us continuously improve and achieve our best year ever in 2025.

Andrew Gregson

Director of Operations, Signature Career Management

Best year ever in 2025

“

Set up was simple, ongoing management is incredibly easy and the results are powerful. Highly recommend!

James Milner

Managing Director, Exalto Consulting

Simple setup, powerful results

How it works

From feedback to being recommended

Four steps, one platform, connected to the CRM you already use.

01CaptureFeedback triggered by your CRM at every key moment 02AnalyseThe themes, gaps and drivers behind every score 03BuildA promoter network and a proactive service system 04PromoteMarket your service level and be found by AI

01 · Capture

Feedback triggered by your CRM at every key moment

CX Hub listens for real events in Bullhorn, JobAdder, Vincere and Loxo, like a candidate placed or a job closed, and sends the right survey to clients, candidates and contractors automatically.

Feedback Loops

02 · Analyse

See the themes, gaps and drivers behind every score

AI reads every response and shows what is changing, why it matters and where to act, by team and consultant. Then see how your service compares with recruitment benchmarks.

AI Analysis Industry Benchmarking

03 · Build

Build a promoter network and a proactive service system

Detractors are escalated to managers, promoters are asked for reviews and referrals, and AI drafts the follow-ups so nothing slips through.

Experience Manager AI Service Automations

04 · Promote

Market your service level and be found by AI

Publish independently verified feedback on a Verified Experience Profile, built to be read by buyers and AI search alike, so ChatGPT and Google can recommend you with confidence.

How Verified Experience Profiles work →

Tile Hill Jackson HoggExample profiles

talentanalytics.ai/verified-profiles/jackson-hogg

Jackson Hogg

Verified recruitment partner for professional, technical and commercial hiring

Speak to Jackson Hogg

✓Verified by Talent Analytics2,358 verified promotersExperience rating: World-class

World-class

Net Promoter Score of +73 over two years

Praised for

Communication & responsiveness 320Support through the process 297Professionalism & honesty 193

Verified feedback (713 written responses)

CClientSales, Marketing & CommercialDec 2025

10/10Promoter

Listened, understood the brief. Got straight to work and secured some great candidates.

Verified responseCollected by Talent Analytics

Sector leadership

Engineering & Technical520verified

Sales, Marketing & Commercial405verified

Supply Chain & Procurement341verified

talentanalytics.ai/verified-profiles/tile-hill

Tile Hill

Verified executive search and interim partner for the public sector and civil society

Speak to Tile Hill

✓Verified by Talent Analytics1,417 verified promotersExperience rating: World-class

World-class

Net Promoter Score of +70 or above over the last 12 months

Praised for

Support through the process 321Communication & responsiveness 215Professionalism & honesty 198

Verified feedback (586 written responses)

CClientHousing, Place & RegenerationJul 2026

10/10Promoter

Great, friendly people, understood the brief, and provided very credible candidates. Kept in touch, responded promptly and kept me up to date throughout.

Verified responseCollected by Talent Analytics

Awards & recognition

Industry awards won by Tile Hill.

Best Candidate CareRecruiter Awards 2026

Winner

Best Public & Third Sector Recruitment AgencyRecruiter Awards 2026

Winner

Best Recruitment Leader of the Year (David Weir)Recruiter Awards 2026

Winner

Product tour

Take a product tour

Click through CX Hub the way your team would use it: feedback coming in from your CRM, scores by consultant, and the actions that follow.

Ready to try it on your own data? Start a trial →

Verified Experience Profiles

Be found when buyers ask AI who to use

Clients and candidates increasingly ask ChatGPT, Perplexity and Google’s AI who the best recruiters are. AI tools look for independent evidence. Your Verified Experience Profile turns the feedback you already collect into structured proof they can find and cite.

Verified

Only real CRM interactions count

Independent

Collected by Talent Analytics, not self-reported

Findable

Structured for people and AI search

How Verified Profiles work

AI assistant

Search on

Which recruitment agencies in the UK have the best client feedback for engineering roles?

⌕

Searched the web for verified recruitment agency reviews

Based on independently verified feedback, Test Recruitment stands out for engineering hiring. Its Verified Experience Profile on Talent Analytics rates it World-class, with a client NPS of +84 drawn from real, CRM-triggered client feedback.1

Test Recruitment · Verified Experience Profile

talentanalytics.ai/verified-profiles/test-recruitment

✓ World-class

More than software

Your embedded CX partner

You are investing in the standard of experience your business is known for, not just a tool. Our team works alongside yours to build the habits and accountability behind a verified, world-class NPS.

✓

Managed programme design and rollout

✓

Response workflows designed with you

✓

Leadership reporting and performance reviews

✓

Dedicated advisory support

Compare plans Talk to us about Embedded CX

“

It has been great working with a business that is also growing, it feels much more like a partnership than an off the shelf plug and play.