The experience platform for recruitment teams
Control the standard of experience your recruitment business is known for.
Combine human relationships with AI-driven insight to manage experience proactively, surface risk early and improve performance at scale.
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Design your experience strategy
Talent Analytics helps leaders see their business the way clients, candidates and consultants actually experience it. Capture the right data, understand what’s driving outcomes and improve performance across every key experience.
Capture
Surface the intention, feeling and context behind client, candidate, contractor and consultant experiences.
Analyse
Reveal the patterns, gaps and drivers behind every experience, from what top performers do well to where service slips.
Build
Build a proactive service system using automation, prompts and workflows to drive better behaviours, service consistency and revenue.
What recruitment leaders say.
The best recruitment teams do not leave service quality to instinct. Talent Analytics helps them benchmark service, performance and delivery against the best in the market by implementing a system for continuous improvement.
(Vincere & JobAdder User)
(Bullhorn User)
formerly CMO & Tech Enablement at Trinnovo Group
Everything you need to manage and improve recruitment experiences.
Run feedback programmes that fit the moment
Build modular feedback journeys and send them through CRM triggers, recurring schedules or one-off audience lists across clients, candidates, contractors and employees.
Proactively manage live experiences
See where client and candidate experiences are slipping, surface risk early and prompt teams to act before sentiment drops.
Create a proactive service system
Use prompts, alerts, notifications and workflow automation to improve service consistency, strengthen accountability and protect revenue.
Turn experience data into clear understanding
Analyse themes, sentiment and performance patterns across teams and consultants so leaders can see what is changing, why it matters and where to intervene.
Discover where you sit in the market
Compare your client, candidate and contractor experience against recruitment benchmark data, so you can prove where your service leads, expose where it falls behind and protect the reputation your business is built on.
Your embedded CX partner.
Recruitment businesses are being sold AI, automation and new tools from every angle. The question is not whether to add more technology, but what that investment actually improves across your business.
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Talent Analytics works as your embedded CX partner, helping you build the habits, accountability and integrated experience management system behind a verified, world-class NPS score.
The result is a recruitment experience candidates and clients remember, talk about and associate with your brand as a standard-setter in your market.