Start your CX Hub trial
Connect your CRM and start capturing client, candidate and contractor feedback from real recruitment activity. We set up your first feedback journeys with you, so your trial shows results on your own data.
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What recruitment leaders say
“For the first time in my career when it comes to a tech product, it’s far better than what I expected. If we were big enough, I’d buy Talent Analytics and keep it for ourselves.”
“We were so impressed with the product that we rolled it out across all of our brands. I would highly recommend Talent Analytics to any other recruitment business serious about tracking and increasing customer service levels to be world class.”
“The feedback we receive has helped us embed continuous improvement in our services, with the result of winning industry awards for customer experience. Talent Analytics have played a major role in making that happen.”
“Talent Analytics has been a game-changer for our business. We’ve always had a huge emphasis on delivering a high-quality service, but we didn’t have an effective way of actually measuring it.”
What happens after you sign up
We agree your first use cases
We talk through your business and choose the audiences and moments that matter most, whether that is clients, candidates, contractors or all three.
We connect your CRM
Feedback is triggered by real activity such as submissions, placements and contractor check-ins, and every response is tied back to the account, job and consultant involved.
You see results on your own data
Watch NPS by audience, team and consultant, see detractors escalated and promoters surfaced for reviews and referrals, all during your trial.
Trial questions
How long is the trial?
14 days, long enough to see real feedback coming through from your own clients and candidates.
Which CRMs do you work with?
Talent Analytics integrates with Bullhorn, Loxo, JobAdder, Vincere and other leading recruitment CRMs. Read more about our Bullhorn and Loxo integrations.
Do I need a CRM to start?
No. If your CRM is not connected yet, you can start with curated audience lists and switch to CRM-triggered feedback later.
What does good look like?
An NPS of +50 to +69 is Excellent and +70 or above is World-class. See how Mackie Myers and Jackson Hogg got there.