CRM integration
The experience layer for Bullhorn
Capture client, candidate and contractor feedback from the activity your consultants already record in Bullhorn, act on it automatically and write the results back to the right records.
Bullhorn Marketplace partner
“
For the first time in my career when it comes to a tech product, it’s far better than what I expected. If we were big enough, I’d buy Talent Analytics and keep it for ourselves.
Anthony Broadhead
COO, Jackson Hogg · Bullhorn user
Bullhorn is the system of record. Talent Analytics is the experience layer.
Bullhorn holds the data recruiters live in every day: clients, candidates, jobs, submissions, placements and activity. It tells you what is happening across the business, but not how that activity is being experienced by the people on the other side of it.
A candidate can be submitted and still feel poorly briefed. A client can register a job and still feel under-serviced. A contractor can be on assignment while quietly deciding not to extend. Talent Analytics measures the experience behind the activity and puts it back where your team already works.
What triggers feedback in Bullhorn
- A candidate is submitted, placed or rejected
- A job is registered or closed
- A contractor reaches a check-in point on assignment
The right person is asked at the right moment, so feedback reflects real interactions rather than a survey sent to a mailing list.
What happens to the feedback
Scores and comments are written back to the right Bullhorn records, alongside the candidate, client, job and consultant they relate to. Responses are handled automatically or drafted for your team to send, detractors are escalated to the right manager before a relationship slips, and promoters are surfaced for reviews, referrals and testimonials.
AI analysis picks out the patterns in what clients and candidates are saying, so leaders can see where communication, briefing or follow-up is helping or hurting, team by team and consultant by consultant.
Who uses it
Bullhorn customers including Venturi, Strativ, Understanding Recruitment, Jackson Hogg, VHR, Focus Cloud Group, Talentia Group, Plexus RS and Brightsmith use Talent Analytics to make service quality visible across their recruitment workflows. Read how Venturi built Embedded CX with Bullhorn and how Jackson Hogg reached world-class service levels.
Getting connected
Talent Analytics is available through the Bullhorn Marketplace and connects directly to your Bullhorn instance. Nothing changes in how consultants work, because the feedback runs off activity they already record.
Frequently asked questions
Is Talent Analytics on the Bullhorn Marketplace?
Yes. Talent Analytics is a Bullhorn Marketplace partner and connects directly to your Bullhorn instance.
Where do feedback scores appear in Bullhorn?
Scores and comments are written back to the Bullhorn records they relate to, so they sit alongside the candidate, client, job and consultant involved.
Does it work with Bullhorn for Salesforce?
Not currently. Talent Analytics works with the core Bullhorn platform. If you run Bullhorn for Salesforce, get in touch and we will let you know when that changes.
Do consultants need to do anything differently?
No. Feedback is triggered from the activity consultants already record in Bullhorn, so there is no extra admin and nothing depends on someone remembering to send a survey.
Start a trial to see how it works with your own Bullhorn data.
See your service the way your clients do
Connect your CRM and start capturing verified client, candidate and contractor feedback.
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