CX Hub Pricing

Choose the right CX tier for where your business is today. CX Hub helps recruitment teams measure, manage and improve service quality across clients, candidates, contractors, employees and prospects. Start with flexible feedback collection, move into CRM-connected experience management or work with us as an embedded CX partner.

Monthly
Annual
CX Starter
From £90/month
Billed annually.
Save 20%

For teams that want a simple way to collect structured feedback without needing a CRM integration.

Build surveys, curate audience lists, schedule feedback sends and track responses in one simple feedback feed. Starter gives you the core tools to collect client, candidate, contractor or prospect feedback and compare your results against the wider recruitment industry.

Survey builder
Curated audience lists
One-off and scheduled sends
CSV upload
Feedback feed
Core NPS and rating tracking
Industry benchmarking comparison
Up to 3 users
Most popular
CX Pro
From £500/month
Billed annually.
Save 20%
For recruitment teams that want to manage experience, service quality and performance at scale.

Connect CX Hub to your CRM so feedback is linked to consultants, teams, companies and key stages in your workflow. Pro turns feedback into a structured experience management system, helping you surface risk, automate feedback loops and build intelligence across your network.

Everything in CX Starter
CRM integration
CRM-triggered feedback loops
Two-way CRM data sync
Consultant, team and company association
Experience Manager
Automation and workflows
Conversational AI
Advanced analytics and reporting
Up to 40 users

Customer success support and applied AI reporting available as an add-on.

Embedded CX
Custom
Built around your goals
For teams that want Talent Analytics embedded as a CX and service performance partner.

We work closely with your team to design, manage and optimise your CX programme on your behalf. Embedded CX combines the full CX Hub platform with hands-on service management, automation design, response workflows, applied AI reporting and ongoing performance support.

Everything in CX Pro
Embedded CX partner support
Managed programme design and rollout
Service management of automations
Response workflow design and support
Applied AI reporting and segmentation
Leadership reporting
Ongoing performance reviews
Dedicated advisory support