CX Hub Pricing

Choose the right CX tier for where your business is today. CX Hub helps recruitment teams measure, manage and improve service quality across clients, candidates, contractors, employees and prospects. Start with CRM-connected measurement, move into the full experience management platform or work with us as an embedded CX partner.

Monthly
Annual
CX Starter
From £32/month
Billed annually.
Save 20%

CRM-verified NPS, made simple.

Connect your CRM and start collecting real, verified NPS from clients and candidates, triggered automatically by activity in your CRM. Starter gives you a genuine, CRM-triggered score you can trust and compare against the wider recruitment industry, at a price built for getting started.

Standard NPS survey
Automatic, CRM-triggered sends
CRM connection
Feedback feed
Core NPS and rating tracking
Industry benchmarking comparison
Eligible for a public Verified Experience Profile
Up to 10 users
Full experience suite
CX Pro
From £400/month
Billed annually.
Save 20%
For recruitment teams that want to manage experience, service quality and performance at scale.

Connect CX Hub to your CRM so feedback is linked to consultants, teams, companies and key stages in your workflow. Pro turns feedback into a structured experience management system, helping you surface risk, automate feedback loops and build intelligence across your network.

Everything in CX Starter
Consultant, team and company association
Two-way CRM data sync
Automated feedback routing (Slack, MS Teams, email)
AI service management
Experience Manager
Advanced analytics and AI reporting
Audience list builder (CRM integrated)
One-off and scheduled sends
Full template library
Automated contractor management
Up to 20 users

Customer success support and applied AI reporting available as an add-on.

Embedded CX
Custom
Built around your goals
For teams that want Talent Analytics embedded as a CX and service performance partner.

We work closely with your team to design, manage and optimise your CX programme on your behalf. Embedded CX combines the full CX Hub platform with hands-on service management, automation design, response workflows, applied AI reporting and ongoing performance support.

Everything in CX Pro
Embedded CX partner support
Managed programme design and rollout
Service management of automations
Response workflow design and support
Applied AI reporting and segmentation
Leadership reporting
Ongoing performance reviews
Dedicated advisory support