Overview
October 20, 2026
Vetro is a verified specialist recruitment partner for care, nursing, education and housing, and the verified evidence is substantial and consistent: 1,041 promoters since November 2024, including 507 in the last 12 months. Two strengths stand out: hands-on support through registration and placement, and communication and responsiveness, delivered with a friendly, personal approach. The evidence shows depth across children's residential and social work, education and SEN, adult care and learning disability, management and nursing roles.
Written by the business. Not generated or verified by Talent Analytics.
Vetro Recruitment is a specialist agency for care, nursing, housing, social work, management and education, with a head office in Caerphilly and offices across England and Wales. Its consultants combine local recruitment expertise with national reach, supporting candidates and employers with temporary, permanent and contract roles. Vetro describes its purpose as strengthening teams and changing lives, and reports more than 1,000 five-star reviews.
At a glance
Verified responses
603
Candidate responses
566
Client responses
37
Candidate NPS
77
Client NPS
84
Overall NPS
77
Data period
October 21, 2025 to October 20, 2026
Written responses shown
389
Key offices
Caerphilly (HQ), Cardiff, Bristol, Birmingham, Liverpool
Regions covered
England and Wales
Rating
Every figure on this page comes from verified responses collected by Talent Analytics.
Overall Net Promoter Score: 77
Promoter scores only (9 and 10 out of 10), last 12 months.
What do clients and candidates say?
Generated by Talent Analytics from verified responses
People consistently praise Vetro for supportive, hands-on help through registration and placement, for clear and responsive communication, and for a friendly, personal approach. Most written feedback comes from candidates.
Praised for
Themes across 389 written responses
- Support through the process 167
- Communication & responsiveness 112
- Personal, caring approach 95
- Professionalism & honesty 54
- Understanding what you want 41
Sector leadership
A verified supplier in each sector below, ordered by the number of verified responses behind it.
- Children's Residential & Social Work · 304 verified
Children's residential support workers, social workers and supervising roles - Education & SEN · 241 verified
Teaching assistants, SEN support, cover supervisors and teachers - Management & Leadership · 140 verified
Registered managers, responsible individuals, deputies and team leaders - Support Work (general) · 121 verified
Support workers placed across care services and settings - Adult Care & Learning Disability · 107 verified
Adult learning disability, mental health and supported care roles - Nursing & Healthcare · 54 verified
Registered nurses, mental health nurses and health care assistants - Housing & Supported Living · 23 verified
Housing support and supported accommodation roles - Mixed & Specialist · 51 verified
Other and specialist placements
Verified feedback
Great place to work.
Vetro Recruitment provided a professional, supportive, and efficient service throughout the whole process. Communication was excellent, and the team was always approachable, helpful, and quick to respond to any questions. They took the time to understand what I was looking for and matched me with suitable opportunities. Overall, it was a smooth and positive experience, and I would highly recommend them to others.
He is good
The staffs are very dedicated
Great experience so far
Very supportive staff
She is amazing
Responsive and committed.
Understandings, and friendly
The way she handles issues
Absolutely fantastic from start to finish 😊
Good offer of work
Very reliable and good communication
Quick and easy process, lots of support throughout!
Great communication throughout. Hopefully that I can get an interview soon but they have been very helpful
Application and onboarding process was straightforward, and they are easily accessible.
Very nice put me at ease. Lovely lady
Extremely helpful and go Out of their way to check on you and find you work.
She is a good manager. I love her work ethics
I’ve been given so many great opportunities to work with the children and be there for them all the time i can be and ensure that im the best support for them when needed
Always ready to listen
Your customer service is great
Ease of recruitment, kept up to date with progress and very friendly, helpful team
Great friendly, open communication. Information was clearly explained. All in a positive experience
I had a really positive experience with Vetro Recruitment from start The team was professional, approachable, and supportive,Communication was clear What stood out most was how well they took the time to understand my preferences, and matching me with opportunities that were a great fit
Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.
How this is verified
Vetro cannot write, edit or delete a single word.
A genuine candidate or client interaction is recorded in the business's CRM.
Talent Analytics sends the survey and receives the response directly.
The response is locked and shown anonymously, by sector and role only.
Shown exactly as written, on this page.