Overview
Written by the business. Not generated or verified by Talent Analytics.
Understanding Recruitment is a technology recruitment business founded in St Albans, Hertfordshire, with specialist consultants across the UK and the US. Its teams recruit across Java, JavaScript, Python, Rust, Golang, .NET, DevOps, product, and machine learning and AI, working with start-ups, scale-ups and established technology businesses in the UK, Europe and the US. Its US business, Acceler8 Talent, specialises in AI and machine learning, hardware, software and emerging technology.
At a glance
Verified responses
323
Candidate responses
302
Client responses
21
Candidate NPS
61
Client NPS
81
Overall NPS
63
Data period
July 27, 2026 to October 28, 2026
Written responses shown
99
Key offices
St Albans (HQ), Boston (Acceler8 Talent, US)
Regions covered
UK, Europe and the US
Rating
Every figure on this page comes from verified responses collected by Talent Analytics.
Overall Net Promoter Score: 63
Promoter scores only (9 and 10 out of 10), last 12 months.
What do clients and candidates say?
Generated by Talent Analytics from verified responses
Praised for
Sector leadership
A verified supplier in each sector below, ordered by the number of verified responses behind it.
Verified feedback
great understanding of position, industry, clear communication
Luke has been very professional and has a good grasp of semiconductor technology.
Very responsive
Mia and TJ were great to work with! They took the time to carefully understand my situation and I always felt like they were advocating for me.
Very professional and responsive recruiter
Anna is great, and it has been her candidates that we have hired on our last three briefs.
Great guidance about how to approach interviews and good follow ups pre and post interview.
Trusted partner
Anna was very professional throughout the interview stages. She helped me get set up the interview. She communicated the team’s details in high transparency. I would recommend her extensively for her professionalism.
Charlotte explained the job opening very clearly and also set the expectations correctly. She has been very responsive to all my questions.
Tom is constantly involved in ensuring I have everything I need during the interview process. I appreciate his proactiveness.
She explained everything with clarity
The experience was very pleasant from the beginning, and I would like to sincerely thank her for the great support throughout the entire process. She was always prompt, kind, and helpful, which made the whole process very smooth and enjoyable.
She was so helpful
He was easy to talk to, proactive, and communicated clearly.
Ethan was very responsive throughout the process.
Very friendly and they work quickly to find roles that may be a good fit
Great, friendly context, questions, advice and feedback.
Responsive
Tom was patient and messaged me a second follow up time when I didn't initially notice his first linkedin message. Tom helped me prepare for the interview and to better know what to expect, and I'm just glad Tom was able to connect me to a surprisingly well fitting job position.
Good communication and ethics
Friendly professional approach.
Recruiter that supported me right from the beginning to end (Harry) was fantastic. Provided a lot of advice and information for the interviewing process and had such fast and efficient communication between the hiring company and myself. Really made the whole process less stressful than it would usually be
Nathan kept me in the loop during the hole process.
Great communication and quick execution
Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.
How this is verified
A genuine candidate or client interaction is recorded in the business's CRM.
Talent Analytics sends the survey and receives the response directly.
The response is locked and shown anonymously, by sector and role only.
Shown exactly as written, on this page.