Brightsmith
Brightsmith

Brightsmith

Executive search and staffing firm for the energy transition, working from hubs in the UK and US

Verified by Talent Analytics
742 verified responses
Experience rating:
Excellent
Verified since
May 28, 2025
World-class for
months

Overview

Written by the business. Not generated or verified by Talent Analytics.

Brightsmith is a global executive search and staffing firm focused on the energy transition, with offices in London and Austin. It offers executive search, permanent recruitment and contract and interim solutions, alongside market intelligence reports, across clean power generation, digital infrastructure, climate and natural capital, future mobility, and low-carbon technology and fuels. The firm says it currently operates in more than 30 countries.

At a glance

Verified responses

742

Candidate responses

708

Client responses

34

Candidate NPS

65

Client NPS

88

Overall NPS

66

Data period

October 27, 2025 to October 27, 2026

Written responses shown

99

Key offices

London (UK), Austin (US)

Regions covered

Global, from UK and US hubs

Rating

Every figure on this page comes from verified responses collected by Talent Analytics.

Excellent

Overall Net Promoter Score: 66

10 / 10
447
9 / 10
123

Promoter scores only (9 and 10 out of 10), last 12 months.

What do clients and candidates say?

Generated by Talent Analytics from verified responses

Praised for

Sector leadership

A verified supplier in each sector below, ordered by the number of verified responses behind it.

Verified feedback

Candidate
September 28, 2026
10
Promoter

Masara was very communicative and transparent

Verified response
Collected by Talent Analytics
Candidate
September 28, 2026
10
Promoter

Very realistic and direct to work with. Can tryst her to do right right

Verified response
Collected by Talent Analytics
Candidate
September 27, 2026
10
Promoter

My interaction with Jon has been very satisfactory and I think he has been communicating and compromised with what I look for in my next opportunity. Looking forward to keeping looking for the right fit for me.

Verified response
Collected by Talent Analytics
Candidate
September 27, 2026
9
Promoter

Brightsmith made the whole process easy. Communication was clear and quick, I always knew where things stood, and they prepared me well for each stage. They also clearly understood both the role and what I was looking for, so it felt like a good match from the start rather than a numbers game.

Verified response
Collected by Talent Analytics
Candidate
September 26, 2026
10
Promoter

All smooth, carefull managemant

Verified response
Collected by Talent Analytics
Candidate
September 26, 2026
9
Promoter

Communication from both Olivia and Maria was excellent. They kept me updated along the way and took time to help prepare me for my interview. Obviously it is a shame that I didn't get the role but this was possibly the only smooth recruitment process I have been through in the last 18 months, so thank you to you!

Verified response
Collected by Talent Analytics
Candidate
September 26, 2026
10
Promoter

Masara did an exceptional job making my recruiting experience straightforward and simple. She was excellent with her communication as well throughout the process.

Verified response
Collected by Talent Analytics
Candidate
September 25, 2026
10
Promoter

Yes, definetely

Verified response
Collected by Talent Analytics
Candidate
September 23, 2026
10
Promoter

Molly is very friendly and enthusiastic. She also made sure to find ways that match my career goals, demonstrating good knowledge/experience of the offered positions as well as understanding of my profile. Her help for preparing for the interview was highly valuable and her positivism pumped me up to inevitably smash the interview. Thanks a lot!

Verified response
Collected by Talent Analytics
Candidate
September 23, 2026
10
Promoter

Very kind and supportive staff!

Verified response
Collected by Talent Analytics
Candidate
September 23, 2026
9
Promoter

Josh takes the time to listen and is persistent with follow up and provides value. He's taken the time to learn about the exact types of roles and companies that I'm interested in. Hopefully we can find the right next role together!

Verified response
Collected by Talent Analytics
Candidate
September 22, 2026
10
Promoter

Ty is a fast and great communicator

Verified response
Collected by Talent Analytics
Candidate
September 21, 2026
9
Promoter

Proactive interaction and updates well received.

Verified response
Collected by Talent Analytics
Candidate
September 20, 2026
10
Promoter

Alexandra is highly competent, has relevant industry knowledge - knows exactly who could connect with who - and is also a pleasure to work with.

Verified response
Collected by Talent Analytics
Candidate
September 18, 2026
10
Promoter

Ty is awesome

Verified response
Collected by Talent Analytics
Candidate
September 18, 2026
9
Promoter

I felt supported through the entire process of searching for a new role. Even though the role did not seem like an obvious match, the team made it work for me, for which I am very grateful.

Verified response
Collected by Talent Analytics
Candidate
September 16, 2026
10
Promoter

good communication, kept me updated on position updates, gave good advice and feedback based on their experience with employer

Verified response
Collected by Talent Analytics
Candidate
September 16, 2026
10
Promoter

Paul was very personable and was very easy to deal with. He was very detailed in feedbacks with helpful tips.

Verified response
Collected by Talent Analytics
Candidate
September 14, 2026
9
Promoter

Joshua is very good, responsive, and seems to have a good vision of his role, what is needed from the prospect, and how to serve his client. He is a good representative of Brightsmith.

Verified response
Collected by Talent Analytics
Candidate
September 14, 2026
10
Promoter

A good professional and gentle guy!

Verified response
Collected by Talent Analytics
Candidate
September 11, 2026
9
Promoter

Trevor does a great job staying in contact with both myself and the hiring company!

Verified response
Collected by Talent Analytics
Candidate
September 11, 2026
10
Promoter

I have gotten great support. Sufficient information. The pre interview coach was great!

Verified response
Collected by Talent Analytics
Candidate
September 10, 2026
9
Promoter

Kate has been very professional during the interview and proficiently discussed the work requirements in great detail. She also made me feel comfortable and well represented.

Verified response
Collected by Talent Analytics
Candidate
September 9, 2026
9
Promoter

very well organized, and move forward step by step.

Verified response
Collected by Talent Analytics
Candidate
September 9, 2026
10
Promoter

It’s been a great experience working with Brightsmith. They are also staying in touch and following up.

Verified response
Collected by Talent Analytics

Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.

How this is verified

Brightsmith
cannot write, edit, hide or delete a single response.
1 · Real CRM event

A genuine candidate or client interaction is recorded in the business's CRM.

2 · Collected

Talent Analytics sends the survey and receives the response directly.

3 · Verified

The response is locked and shown anonymously, by sector and role only.

4 · Published

Shown exactly as written, on this page.

Frequently asked questions

What does verified mean?

Each response comes from a genuine client or candidate interaction recorded in the business's CRM. Talent Analytics sends the survey and receives the response directly, and the business cannot write, edit, hide or delete it. Comments are published as written and anonymised.

How is the score calculated?

Net Promoter Score is the percentage of promoters (scores of 9 and 10) minus the percentage of detractors (scores of 0 to 6), on a scale from -100 to +100. It uses every verified response from the last 12 months, including passives and detractors, not only the comments shown. Each response is included in the rating automatically as soon as it is received.

What do World-class, Excellent and Pending mean?

World-class is an overall NPS of +70 or above. Excellent is +50 to +69. A rating needs at least 50 verified responses in the last 12 months. Below that, a profile shows Pending.

Why are only promoter comments shown?

Written comments are shown only from verified promoters. The score still reflects all verified responses, so it is not based on the comments alone.

Can a tier or ranking be bought?

No. Tier and rank come only from the verified score. The only things a business can buy are experience management products, which help it handle and prevent negative experiences and improve its service. That can raise a score by improving the service behind it. It cannot buy the score. The score is a verified record of how the business performed.

How often is this updated?

Each response counts as soon as it is received. Tiers are recalculated monthly.

How does a recruitment business get a verified profile?

By measuring client and candidate feedback with Talent Analytics. A profile goes live at 25 verified responses and builds from the first response.

Verified by Talent Analytics. Independent, CRM-triggered feedback collected directly from candidates and clients the business has worked with. Text in the "In their words" section is written by the business, not generated or verified by Talent Analytics.