Brightsmith
Brightsmith

Brightsmith

Executive search and staffing firm for the energy transition, working from hubs in the UK and US

Verified by Talent Analytics
742 verified responses
Experience rating:
Excellent
Verified since
May 28, 2025
World-class for
months

Overview

Written by the business. Not generated or verified by Talent Analytics.

Brightsmith is a global executive search and staffing firm focused on the energy transition, with offices in London and Austin. It offers executive search, permanent recruitment and contract and interim solutions, alongside market intelligence reports, across clean power generation, digital infrastructure, climate and natural capital, future mobility, and low-carbon technology and fuels. The firm says it currently operates in more than 30 countries.

At a glance

Verified responses

742

Candidate responses

708

Client responses

34

Candidate NPS

65

Client NPS

88

Overall NPS

66

Data period

October 27, 2025 to October 27, 2026

Written responses shown

99

Key offices

London (UK), Austin (US)

Regions covered

Global, from UK and US hubs

Rating

Every figure on this page comes from verified responses collected by Talent Analytics.

Excellent

Overall Net Promoter Score: 66

10 / 10
447
9 / 10
123

Promoter scores only (9 and 10 out of 10), last 12 months.

What do clients and candidates say?

Generated by Talent Analytics from verified responses

Praised for

Sector leadership

A verified supplier in each sector below, ordered by the number of verified responses behind it.

Verified feedback

Candidate
September 9, 2026
10
Promoter

high efficiency, high transparency, valuable position

Verified response
Collected by Talent Analytics
Candidate
September 9, 2026
10
Promoter

The professionalism's something to admire! Kate simply walks the talk and has followed up through out the process. Before the first interview she did a deep dive to prepare me for it. I am now in the process and all seems to be going well.

Verified response
Collected by Talent Analytics
Client
September 9, 2026
10
Promoter

Communication is clear. Olivia does what she says she is going to do. Well organised and understands what we need.

Verified response
Collected by Talent Analytics
Candidate
September 8, 2026
10
Promoter

I really had a great conversation with Kate. I reached out to her recently, but haven't heard back from her.

Verified response
Collected by Talent Analytics
Candidate
September 8, 2026
10
Promoter

So far the service has been perfect

Verified response
Collected by Talent Analytics
Candidate
September 7, 2026
10
Promoter

The professionalism of Kate.

Verified response
Collected by Talent Analytics
Candidate
September 7, 2026
10
Promoter

Professional approach, and thoughtful discussion.

Verified response
Collected by Talent Analytics
Candidate
September 4, 2026
10
Promoter

Very professional

Verified response
Collected by Talent Analytics
Candidate
September 4, 2026
10
Promoter

Ty was very helpful and accommodated my every request. I really appreciated his hard work and availability.

Verified response
Collected by Talent Analytics
Candidate
September 3, 2026
10
Promoter

Perfect very supportive

Verified response
Collected by Talent Analytics
Candidate
September 3, 2026
9
Promoter

Isabella was very professional and give me an update and share with me all relevant information about the job and campagny

Verified response
Collected by Talent Analytics
Candidate
September 3, 2026
10
Promoter

Excellent communication from Stuart, both by email and over the phone. His pre-interview calls were very insightful, and his post-interview debriefs equally valuable. He is a very pleasant person to work with and clearly puts a great deal of effort into understanding what recruiting companies are looking for and ensuring that the candidates he puts forward are well prepared to meet those expectations. His diligence, responsiveness and thoughtful approach make him an excellent recruiter to work with.

Verified response
Collected by Talent Analytics
Candidate
September 3, 2026
9
Promoter

He has great communication

Verified response
Collected by Talent Analytics
Candidate
September 2, 2026
10
Promoter

Chloe was great to work with and very helpful, knowledgeable, and had great insights.

Verified response
Collected by Talent Analytics
Candidate
September 2, 2026
9
Promoter

He is on time, and clear

Verified response
Collected by Talent Analytics
Candidate
September 2, 2026
9
Promoter

transparant and great communication

Verified response
Collected by Talent Analytics
Candidate
September 2, 2026
10
Promoter

Working with top employers . Very professional and explaining the roles exactly how it is supposed to be.

Verified response
Collected by Talent Analytics
Candidate
August 31, 2026
10
Promoter

Good work

Verified response
Collected by Talent Analytics
Candidate
August 31, 2026
10
Promoter

Olivia was great, easy process. Not the ideal outcome but delivered with constructive actionable feedback and overall a great experience compared to traditional recruitment channels

Verified response
Collected by Talent Analytics
Candidate
August 29, 2026
10
Promoter

Chloe was excellent throughout the entire process. She was responsive, transparent and genuinely helpful from our initial conversations through the interviews, offer and final negotiations. She kept me well informed, followed up quickly whenever I had questions, and made sure my concerns were addressed with the hiring team. The communication felt personal rather than transactional, and I always had a clear understanding of where things stood. Overall, one of the best recruitment experiences I’ve had, and I would absolutely recommend Brightsmith.

Verified response
Collected by Talent Analytics
Candidate
August 29, 2026
10
Promoter

Great service!

Verified response
Collected by Talent Analytics
Candidate
August 29, 2026
10
Promoter

Wonderful experience working with Alexandra

Verified response
Collected by Talent Analytics
Candidate
August 27, 2026
10
Promoter

Alan was very helpful and approachable in describing the needs of the job and clearly described the changes to the roles as well.

Verified response
Collected by Talent Analytics
Candidate
August 27, 2026
10
Promoter

everything went well. Very good communication.

Verified response
Collected by Talent Analytics

Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.

How this is verified

Brightsmith
cannot write, edit, hide or delete a single response.
1 · Real CRM event

A genuine candidate or client interaction is recorded in the business's CRM.

2 · Collected

Talent Analytics sends the survey and receives the response directly.

3 · Verified

The response is locked and shown anonymously, by sector and role only.

4 · Published

Shown exactly as written, on this page.

Frequently asked questions

What does verified mean?

Each response comes from a genuine client or candidate interaction recorded in the business's CRM. Talent Analytics sends the survey and receives the response directly, and the business cannot write, edit, hide or delete it. Comments are published as written and anonymised.

How is the score calculated?

Net Promoter Score is the percentage of promoters (scores of 9 and 10) minus the percentage of detractors (scores of 0 to 6), on a scale from -100 to +100. It uses every verified response from the last 12 months, including passives and detractors, not only the comments shown. Each response is included in the rating automatically as soon as it is received.

What do World-class, Excellent and Pending mean?

World-class is an overall NPS of +70 or above. Excellent is +50 to +69. A rating needs at least 50 verified responses in the last 12 months. Below that, a profile shows Pending.

Why are only promoter comments shown?

Written comments are shown only from verified promoters. The score still reflects all verified responses, so it is not based on the comments alone.

Can a tier or ranking be bought?

No. Tier and rank come only from the verified score. The only things a business can buy are experience management products, which help it handle and prevent negative experiences and improve its service. That can raise a score by improving the service behind it. It cannot buy the score. The score is a verified record of how the business performed.

How often is this updated?

Each response counts as soon as it is received. Tiers are recalculated monthly.

How does a recruitment business get a verified profile?

By measuring client and candidate feedback with Talent Analytics. A profile goes live at 25 verified responses and builds from the first response.

Verified by Talent Analytics. Independent, CRM-triggered feedback collected directly from candidates and clients the business has worked with. Text in the "In their words" section is written by the business, not generated or verified by Talent Analytics.