Brightsmith
Brightsmith

Brightsmith

Executive search and staffing firm for the energy transition, working from hubs in the UK and US

Verified by Talent Analytics
742 verified responses
Experience rating:
Excellent
Verified since
May 28, 2025
World-class for
months

Overview

Written by the business. Not generated or verified by Talent Analytics.

Brightsmith is a global executive search and staffing firm focused on the energy transition, with offices in London and Austin. It offers executive search, permanent recruitment and contract and interim solutions, alongside market intelligence reports, across clean power generation, digital infrastructure, climate and natural capital, future mobility, and low-carbon technology and fuels. The firm says it currently operates in more than 30 countries.

At a glance

Verified responses

742

Candidate responses

708

Client responses

34

Candidate NPS

65

Client NPS

88

Overall NPS

66

Data period

October 27, 2025 to October 27, 2026

Written responses shown

99

Key offices

London (UK), Austin (US)

Regions covered

Global, from UK and US hubs

Rating

Every figure on this page comes from verified responses collected by Talent Analytics.

Excellent

Overall Net Promoter Score: 66

10 / 10
447
9 / 10
123

Promoter scores only (9 and 10 out of 10), last 12 months.

What do clients and candidates say?

Generated by Talent Analytics from verified responses

Praised for

Sector leadership

A verified supplier in each sector below, ordered by the number of verified responses behind it.

Verified feedback

Candidate
October 13, 2026
10
Promoter

Josh is super communicative, easy to work with, and a good all around guy… we’ve stayed in touch and I’ve actually sent several folks his way for possible current or future opportunities.

Verified response
Collected by Talent Analytics
Candidate
October 11, 2026
10
Promoter

Excellent communication.

Verified response
Collected by Talent Analytics
Candidate
October 9, 2026
10
Promoter

Josh was kind, considerate, easy to communicate with, understanding, flexible, and took a positive approach to the process. Appreciate him staying on top of coordinating and his involvement and engagement.

Verified response
Collected by Talent Analytics
Candidate
October 8, 2026
9
Promoter

Great service

Verified response
Collected by Talent Analytics
Candidate
October 8, 2026
10
Promoter

Alan is one of the best recruiters that I have worked with. He truly has best interest in matching candidates to roles in a best fit approach. Highly recommend him to others.

Verified response
Collected by Talent Analytics
Candidate
October 8, 2026
10
Promoter

Josh is great to work with. He his knowledgeable and communicates often.

Verified response
Collected by Talent Analytics
Candidate
October 7, 2026
10
Promoter

Very responsive and attentive, Olivia has been great

Verified response
Collected by Talent Analytics
Candidate
October 6, 2026
10
Promoter

Converstion is Good

Verified response
Collected by Talent Analytics
Candidate
October 6, 2026
10
Promoter

extremely delightful expierence although didnt get the position

Verified response
Collected by Talent Analytics
Candidate
October 6, 2026
10
Promoter

the recruiter is extremely supportive and made the hiring process easy

Verified response
Collected by Talent Analytics
Candidate
October 6, 2026
10
Promoter

I recommend

Verified response
Collected by Talent Analytics
Candidate
October 5, 2026
10
Promoter

Joshua provided me with great opportunities of interest, represented me with great competence, and supported me every step of the way to be prepared for the interview process.

Verified response
Collected by Talent Analytics
Candidate
October 5, 2026
10
Promoter

Extremely Likely

Verified response
Collected by Talent Analytics
Candidate
October 5, 2026
9
Promoter

Good communication

Verified response
Collected by Talent Analytics
Candidate
October 5, 2026
9
Promoter

Josh was great, he followed up on the process as promised and was very polite and helpful

Verified response
Collected by Talent Analytics
Candidate
October 1, 2026
9
Promoter

Masara was a great recruiter. I really appreciated her honesty, tone, and her collaboration. Looking forward to keeping her in my network.

Verified response
Collected by Talent Analytics
Candidate
October 1, 2026
9
Promoter

Emily was absolutely fabulous throughout the recruitment process. The experience with Emily was a 10/10. She was communicative, highly professional, and exceptionally supportive, making the entire journey smooth and transparent. The only reason for a 9/10 rating is that the salary ceiling for the specific role turned out to be lower than my target expectations, which ultimately led me to accept an alternative offer.

Verified response
Collected by Talent Analytics
Candidate
October 1, 2026
10
Promoter

I had an experience with Warwick , he explained me the complete description and the highlights that I need more for project , he also followed up at earliest the result .

Verified response
Collected by Talent Analytics
Candidate
September 30, 2026
9
Promoter

Masara Mtangi was very prompt and communicative during the interview process even when the company decided halfway through the process they wanted to go hybrid instead of remote. Masara communicated it right away. I would definitely work with her again!

Verified response
Collected by Talent Analytics
Candidate
September 30, 2026
10
Promoter

It has been great working with Brightsmith

Verified response
Collected by Talent Analytics
Candidate
September 29, 2026
10
Promoter

Follow up and candidness of conversations

Verified response
Collected by Talent Analytics
Candidate
September 29, 2026
10
Promoter

Josh has gone well above and beyond what I expected in terms of engagement and timely communication. Hope it leads to a successful placement but nonetheless he’s been great to work with.

Verified response
Collected by Talent Analytics
Candidate
September 29, 2026
10
Promoter

Bailee, has been wonderful to work with. She has gone above and beyond to facilitate a professional working relationship with me.

Verified response
Collected by Talent Analytics
Candidate
September 28, 2026
10
Promoter

Daisy has been very engaged throughout the process and kept me updated as to progress. In addition, the insights she has provided have been valuable and placed me in a better position to advance through the process. I’d definitely recommend Daisy.

Verified response
Collected by Talent Analytics
Candidate
September 28, 2026
10
Promoter

very professional

Verified response
Collected by Talent Analytics

Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.

How this is verified

Brightsmith
cannot write, edit, hide or delete a single response.
1 · Real CRM event

A genuine candidate or client interaction is recorded in the business's CRM.

2 · Collected

Talent Analytics sends the survey and receives the response directly.

3 · Verified

The response is locked and shown anonymously, by sector and role only.

4 · Published

Shown exactly as written, on this page.

Frequently asked questions

What does verified mean?

Each response comes from a genuine client or candidate interaction recorded in the business's CRM. Talent Analytics sends the survey and receives the response directly, and the business cannot write, edit, hide or delete it. Comments are published as written and anonymised.

How is the score calculated?

Net Promoter Score is the percentage of promoters (scores of 9 and 10) minus the percentage of detractors (scores of 0 to 6), on a scale from -100 to +100. It uses every verified response from the last 12 months, including passives and detractors, not only the comments shown. Each response is included in the rating automatically as soon as it is received.

What do World-class, Excellent and Pending mean?

World-class is an overall NPS of +70 or above. Excellent is +50 to +69. A rating needs at least 50 verified responses in the last 12 months. Below that, a profile shows Pending.

Why are only promoter comments shown?

Written comments are shown only from verified promoters. The score still reflects all verified responses, so it is not based on the comments alone.

Can a tier or ranking be bought?

No. Tier and rank come only from the verified score. The only things a business can buy are experience management products, which help it handle and prevent negative experiences and improve its service. That can raise a score by improving the service behind it. It cannot buy the score. The score is a verified record of how the business performed.

How often is this updated?

Each response counts as soon as it is received. Tiers are recalculated monthly.

How does a recruitment business get a verified profile?

By measuring client and candidate feedback with Talent Analytics. A profile goes live at 25 verified responses and builds from the first response.

Verified by Talent Analytics. Independent, CRM-triggered feedback collected directly from candidates and clients the business has worked with. Text in the "In their words" section is written by the business, not generated or verified by Talent Analytics.