Overview
Written by the business. Not generated or verified by Talent Analytics.
Tile Hill is a recruitment business specialising in public sector and not-for-profit leadership. It provides interim managers and specialist consultants for projects, programmes and change initiatives, executive search for senior public sector and not-for-profit leaders, and board recruitment for Chairs, Trustees and Non-Executive Directors. It also offers assessment services, and says it builds its approach around candidate experience and inclusive recruitment.
At a glance
Verified responses
782
Candidate responses
663
Client responses
119
Candidate NPS
85
Client NPS
93
Overall NPS
86
Data period
October 28, 2025 to October 27, 2026
Written responses shown
99
Key offices
London
Regions covered
England
Rating
Every figure on this page comes from verified responses collected by Talent Analytics.
Overall Net Promoter Score: 86
Promoter scores only (9 and 10 out of 10), last 12 months.
What do clients and candidates say?
Generated by Talent Analytics from verified responses
Praised for
Sector leadership
A verified supplier in each sector below, ordered by the number of verified responses behind it.
Verified feedback
The personal engagement is admirable and focused though market difficulties prevail.
Laura has listened to the types of contract roles I am interested in and contacts me when she feels there is a potential suitable role to consider and discuss. Laura is also good at providing updates and feedback once my CV has been submitted. This makes for a more personal relationship with Tile Hill rather than feeling transactional.
Great knowledge of the sector and always friendly and approachable. I’m treated as an individual and feel my skills are valued.
Never feel pressured to make decisions. Open, conversations about what is going on and next steps. Friendly and understanding. At my own pace whilst keeping in contact.
Although I'm yet to secure an engagement with Tile Hill representing me - Laura and the team communicated well and kept me up to date at each stage via various methods.
Matt is a true professional and always at the end of the phone whenever I have a query. He’s helpful, respectful and approachable, and I really appreciate his support.
I appreciate the regular updates.
Kerry always gives feedback and updates. Even if it is not a progression, there is always a courtesy response. This is standout in today's recruitment market. Kerry is very knowledgeable, professional and friendly, very approachable.
I found your service excellent: I received feedback & updates from Laura Murphy throughout. She was excellent. Regards:
I found Chris and colleagues to be approachable, and knowledgeable about the specific role
Great communication, Helen and Jo were excellent. Both offered brilliant advice about candidates and supported me with the interview process.
Really impressive and supportive experience
Professional customer focused service.
The work done to provide candidates with really useful information regarding the company and the role they are applying for is not something I have seen done by other agents.
I've found Joe to be helpful and responsive.
Helen is fantastic - professional, speedy and really understood our requirements. Highly recommend Tile Hill because of her
Highly professional- wonderful team- interesting and relevant roles -seamless management of processes
Very easy to work with
extremely helpful and supportive. expert guidance, understood the brief and matched perfectly, thank you!
Yas is very efficient and promptly responds to phone calls and emails. He is professional and has a good overview of my specialist market.
Helen has been the absolute professional from start to finish and has brought some really helpful and targeted insight to the process.
Never disappointed and I've always found Ethan easy to work with and very helpful (as are the rest of the team).
Excellent team, who approach me with interesting and challenging roles. They are really knowledgeable about my industry and I know they only deal with executive roles and so are not wasting my time.
Responsive, attentiveness, understanding
Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.
How this is verified
A genuine candidate or client interaction is recorded in the business's CRM.
Talent Analytics sends the survey and receives the response directly.
The response is locked and shown anonymously, by sector and role only.
Shown exactly as written, on this page.

