Overview
Written by the business. Not generated or verified by Talent Analytics.
Tile Hill is a recruitment business specialising in public sector and not-for-profit leadership. It provides interim managers and specialist consultants for projects, programmes and change initiatives, executive search for senior public sector and not-for-profit leaders, and board recruitment for Chairs, Trustees and Non-Executive Directors. It also offers assessment services, and says it builds its approach around candidate experience and inclusive recruitment.
At a glance
Verified responses
782
Candidate responses
663
Client responses
119
Candidate NPS
85
Client NPS
93
Overall NPS
86
Data period
October 28, 2025 to October 27, 2026
Written responses shown
99
Key offices
London
Regions covered
England
Rating
Every figure on this page comes from verified responses collected by Talent Analytics.
Overall Net Promoter Score: 86
Promoter scores only (9 and 10 out of 10), last 12 months.
What do clients and candidates say?
Generated by Talent Analytics from verified responses
Praised for
Sector leadership
A verified supplier in each sector below, ordered by the number of verified responses behind it.
Verified feedback
Chantelle is insightful and astute and has the added warmth that makes her a great person to work with. She clearly worked hard to get under the skin of the role I was applying for so was able to answer any questions and provide me with her observations which were really helpful as I navigated the process. Her communication was great throughout and I felt well informed and supported through the whole process. She has since taken the time to provide in depth feedback for me which gives me some pointers as to how I will approach the role when I get their in the new year. Thanks Chantelle - I really appreciate your openess, accessibility and support.
I have greatly valued Chantelle’s constructive feedback, interview coaching and practical guidance provided. The feedback was insightful, balanced and delivered in a way that both recognised my progress and areas for continued development. This has helped me view my professional brand through a different lens to value what I bring as a leader and my future career ambitions. Thank you
He understood the brief and we have a great appointment
Helen has kept me up to date throughout the process and given me useful intelligence to enable me to secure the interim role
Good communication, helpful advice, post interview thorough feedback.
Friendly, knowledgeable people. Regular feedback and quick responses.
The whole team have been really helpful and supportive and friendly. They were really supportive when telling me I didn’t get to the next stage and had great advice. It was a great experience. Thank you
Chantelle was very supportive and her help and advice was invaluable through the process
Helen has been extremely supportive throughout the process and follow up conversation's.
Chantelle , went above and beyond to give me the same support as an external candidate. Being mindful of potential conflict areas and giving me constructive feedback and hints and tips at every step of the way. Thanks to Chantelle
Tile Hill were a great partner during this process. Zarveesha was a absolute gem during this process. Regular communications, keeping us on track, travelling at all hours to be present in person for the panels as we requested. This made all the difference for a smooth process and we recruited 3 strong external candidates for 3 senior, critical roles within Children's & Families at the Council. We were so pleased that we have partnered with Tile Hill again for the recruitment of our Director of Adult Health & Social Care role.
The level of interaction, guidance, and pre- interview support received from Helen Anderson was “ top draw”. Very professional and personable service. Highly rated, should I be in a recruiting situation I would certainly use Helen’s services.
Comms is excellent. Yas has kept me updated every step of the way. Spoke to the director of education directly selling my cv positives. Helping her to make decision. Constantly working with La to make starting smooth. Very impressed with Yas and his professionalism. Is a true representation of the Tile Hill way
Yas always takes the time to listen to what the ask is in terms of type of role and type of person. The CVs he supplies are spot on for both elements. None of the candidates were off beam which makes it so much easier! I always know I will have quality candidates.
good guidance prompt piloting the process structured feedback many thanks
Liam gave good advice on my application and responded very quickly. The feedback meeting was also very helpful.
Luca & Matt have been very helpful throughout the process and speaking with them through each update helps assure that I am being looked after and updated. Both have been very supportive during a job vacancy that was presented to me. I am very happy with the service Tile Hill have delivered and would recommend the team for jobs to via Tile Hill.
Professional and kept me up to date pronto
Support from Dylan during the process and very useful feedback from Liam after the interview.
Kept informed at all stages
Accessible Good rapport with consultants Good knowledge of clients needs making the commissioning brief clear for candidates Friendly
Vey professional and friendly service.
Helen is very professional, engaging and supportive.
Working with Chris was a positive experience from the first email right through to the post technical interview feedback. He was supportive, thorough, responsive and easy to communicate with. The advice Chris gave was extremely helpful with my preparations including my CV, personal statement and interview.
Chris was really helpful, provided setailed support regarding the process and great feedback atbthe end of the process.
Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.
How this is verified
A genuine candidate or client interaction is recorded in the business's CRM.
Talent Analytics sends the survey and receives the response directly.
The response is locked and shown anonymously, by sector and role only.
Shown exactly as written, on this page.

