Nexus Search
Nexus Search

Nexus Search

Boutique executive search firm for supply chain, operations, procurement and digital transformation leaders

Verified by Talent Analytics
231 verified responses
Experience rating:
World-class
Verified since
January 15, 2024
World-class for
months

Overview

Written by the business. Not generated or verified by Talent Analytics.

Nexus is a boutique executive search firm specialising in the four functions behind end-to-end supply chain leadership: operations, supply chain, procurement and digital transformation. It works with global manufacturers across automotive, food, drink and consumer goods, with offices in London, Munich, Amsterdam and Austin.

At a glance

Verified responses

231

Candidate responses

210

Client responses

21

Candidate NPS

72

Client NPS

86

Overall NPS

74

Data period

October 28, 2025 to October 28, 2026

Written responses shown

100

Key offices

London, Munich, Amsterdam, Austin

Regions covered

UK, Europe and the US

Rating

Every figure on this page comes from verified responses collected by Talent Analytics.

World-class

Overall Net Promoter Score: 74

10 / 10
140
9 / 10
51

Promoter scores only (9 and 10 out of 10), last 12 months.

What do clients and candidates say?

Generated by Talent Analytics from verified responses

Praised for

Sector leadership

A verified supplier in each sector below, ordered by the number of verified responses behind it.

Verified feedback

Candidate
August 24, 2026
10
Promoter

Nick has been extremely attentive, professional, and supportive throughout the entire process. He has consistently communicated clearly, followed up promptly, and made the experience smooth and stress-free. Honestly, Nick has been the best recruiter I’ve worked with, and I truly appreciate his professionalism and dedication.

Verified response
Collected by Talent Analytics
Candidate
August 20, 2026
9
Promoter

Greg was very diligent and easy to work with.

Verified response
Collected by Talent Analytics
Candidate
August 17, 2026
10
Promoter

The contact was professional but also personal enough

Verified response
Collected by Talent Analytics
Candidate
August 16, 2026
10
Promoter

Chris was incredibly thoughtful and supportive throughout the entire process. He made sure I understood what to expect at each stage, took the time to help me feel prepared, and consistently checked in along the way. His communication was genuine, responsive, and encouraging, and I always felt like he was invested in helping me put my best foot forward. Even though the opportunity ultimately wasn’t the right fit, I had an excellent experience working with Chris and would absolutely recommend him and Nexus Search.

Verified response
Collected by Talent Analytics
Candidate
August 16, 2026
9
Promoter

He is really helpful. Thanks a lot.

Verified response
Collected by Talent Analytics
Client
August 12, 2026
10
Promoter

Max and Shilin have been one of the most impressive teams I've worked with in a while. High sense of urgency, they've done the best job of presenting talent market data to help us understand and make decisions, and they have presented a solid slate of talent for our critical searches. So far, we're enthusiastic about the partnership.

Verified response
Collected by Talent Analytics
Candidate
August 10, 2026
9
Promoter

Flawless execution in the process

Verified response
Collected by Talent Analytics
Candidate
August 10, 2026
10
Promoter

I really appreciated that Chris called me to communicate important information and gave me detailed feedback following the close of the search. I would look forward to working with Chris again!

Verified response
Collected by Talent Analytics
Candidate
August 10, 2026
10
Promoter

Chris was very receptive throughout the process. Communication was on point. He did his due diligence and really took care to understand all parties. Constant check ins allowed for a transparent process as a candidate, I never felt ghosted.

Verified response
Collected by Talent Analytics
Candidate
August 10, 2026
10
Promoter

Chris was wonderful to work with during the process. He kept me informed at each step. Chis is a wonderful recruiter and cares about the candidate.

Verified response
Collected by Talent Analytics
Candidate
August 10, 2026
10
Promoter

The whole process was smooth, Chris and team provided great preparation and were very responsive.

Verified response
Collected by Talent Analytics
Candidate
August 4, 2026
10
Promoter

Very professional service, always approachable and helpful...

Verified response
Collected by Talent Analytics
Candidate
August 4, 2026
9
Promoter

Fred has a modest yet pleasant and professional communication style. He is well-informed about the arrangements between the client and the candidate. Furthermore, he invests a great deal of time in preparing the candidate for the initial interview with the client. He makes a solid impression!

Verified response
Collected by Talent Analytics
Candidate
August 3, 2026
10
Promoter

All well, unfortunately didn’t get the role

Verified response
Collected by Talent Analytics
Candidate
July 30, 2026
10
Promoter

So far I have experienced all Services and Communications in a very Professional way. Communication, as an example, in time and very clear - therefore very supportive.

Verified response
Collected by Talent Analytics
Candidate
July 28, 2026
9
Promoter

I'm very satisfied with way of management how Freya and her colleagues managing the recruitment process. It is informative and supportive, they held my hand and guided me through the process.

Verified response
Collected by Talent Analytics
Candidate
July 27, 2026
9
Promoter

Very Good support and guidance Unfortunately the project scope changed in the middle of the process

Verified response
Collected by Talent Analytics
Candidate
July 23, 2026
10
Promoter

very good friendly communication

Verified response
Collected by Talent Analytics
Candidate
July 20, 2026
10
Promoter

Great in response, feedback and in timely manner

Verified response
Collected by Talent Analytics
Candidate
July 19, 2026
10
Promoter

Very professionell

Verified response
Collected by Talent Analytics
Candidate
July 17, 2026
9
Promoter

Always nice working together with Charly.

Verified response
Collected by Talent Analytics
Candidate
July 16, 2026
10
Promoter

Professional, responsive, and a great overall experience. Thank you!

Verified response
Collected by Talent Analytics
Candidate
July 15, 2026
10
Promoter

Very good experience. Very professional and communicated frequently on status and needs in the process.

Verified response
Collected by Talent Analytics
Candidate
July 8, 2026
10
Promoter

The most important quality in any recruiter is communication and Nick did that very well. He provided frequent updates. Even though I didn't get the role we discussed I would entertain any opportunities that he presents.

Verified response
Collected by Talent Analytics
Candidate
July 8, 2026
10
Promoter

The entire process was smooth, professional, and well organized. Nick communicated clearly, was responsive, and made me feel supported every step of the way.

Verified response
Collected by Talent Analytics

Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.

How this is verified

Nexus Search
cannot write, edit, hide or delete a single response.
1 · Real CRM event

A genuine candidate or client interaction is recorded in the business's CRM.

2 · Collected

Talent Analytics sends the survey and receives the response directly.

3 · Verified

The response is locked and shown anonymously, by sector and role only.

4 · Published

Shown exactly as written, on this page.

Frequently asked questions

What does verified mean?

Each response comes from a genuine client or candidate interaction recorded in the business's CRM. Talent Analytics sends the survey and receives the response directly, and the business cannot write, edit, hide or delete it. Comments are published as written and anonymised.

How is the score calculated?

Net Promoter Score is the percentage of promoters (scores of 9 and 10) minus the percentage of detractors (scores of 0 to 6), on a scale from -100 to +100. It uses every verified response from the last 12 months, including passives and detractors, not only the comments shown. Each response is included in the rating automatically as soon as it is received.

What do World-class, Excellent and Pending mean?

World-class is an overall NPS of +70 or above. Excellent is +50 to +69. A rating needs at least 50 verified responses in the last 12 months. Below that, a profile shows Pending.

Why are only promoter comments shown?

Written comments are shown only from verified promoters. The score still reflects all verified responses, so it is not based on the comments alone.

Can a tier or ranking be bought?

No. Tier and rank come only from the verified score. The only things a business can buy are experience management products, which help it handle and prevent negative experiences and improve its service. That can raise a score by improving the service behind it. It cannot buy the score. The score is a verified record of how the business performed.

How often is this updated?

Each response counts as soon as it is received. Tiers are recalculated monthly.

How does a recruitment business get a verified profile?

By measuring client and candidate feedback with Talent Analytics. A profile goes live at 25 verified responses and builds from the first response.

Verified by Talent Analytics. Independent, CRM-triggered feedback collected directly from candidates and clients the business has worked with. Text in the "In their words" section is written by the business, not generated or verified by Talent Analytics.