Brightsmith
Brightsmith

Brightsmith

Executive search and staffing firm for the energy transition, working from hubs in the UK and US

Verified by Talent Analytics
742 verified responses
Experience rating:
Excellent
Verified since
May 28, 2025
World-class for
months

Overview

Written by the business. Not generated or verified by Talent Analytics.

Brightsmith is a global executive search and staffing firm focused on the energy transition, with offices in London and Austin. It offers executive search, permanent recruitment and contract and interim solutions, alongside market intelligence reports, across clean power generation, digital infrastructure, climate and natural capital, future mobility, and low-carbon technology and fuels. The firm says it currently operates in more than 30 countries.

At a glance

Verified responses

742

Candidate responses

708

Client responses

34

Candidate NPS

65

Client NPS

88

Overall NPS

66

Data period

October 27, 2025 to October 27, 2026

Written responses shown

99

Key offices

London (UK), Austin (US)

Regions covered

Global, from UK and US hubs

Rating

Every figure on this page comes from verified responses collected by Talent Analytics.

Excellent

Overall Net Promoter Score: 66

10 / 10
447
9 / 10
123

Promoter scores only (9 and 10 out of 10), last 12 months.

What do clients and candidates say?

Generated by Talent Analytics from verified responses

Praised for

Sector leadership

A verified supplier in each sector below, ordered by the number of verified responses behind it.

Verified feedback

Candidate
October 27, 2026
10
Promoter

Maria was very kind and available to accommodate my work and role needs

Verified response
Collected by Talent Analytics
Candidate
October 27, 2026
9
Promoter

Ben has been very responsive, knowledgeable, and willing to help in any way during this process

Verified response
Collected by Talent Analytics
Candidate
October 26, 2026
10
Promoter

I have really enjoyed working with Trevor Thomson. He is the consummate professional.

Verified response
Collected by Talent Analytics
Candidate
October 26, 2026
9
Promoter

Josh and I connected well and he tried his best to push my application. I appreciate his efforts.

Verified response
Collected by Talent Analytics
Candidate
October 25, 2026
10
Promoter

Love his communication and candor. Makes me feel at ease and gives me the best chance to crush interviews.

Verified response
Collected by Talent Analytics
Candidate
October 25, 2026
10
Promoter

Yall did great

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
9
Promoter

Awesome job so far

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
10
Promoter

Ty has done an excellent job in handling matching the positions required skill set to my experience; thereby, efficiently using all involved parties time and resources.

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
10
Promoter

Isabella is lovely to work with, very responsive and encouraging :)

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
9
Promoter

Alex was very supportive and easy to work with throughout the process.

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
10
Promoter

very helpful

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
10
Promoter

Super proactive.

Verified response
Collected by Talent Analytics
Candidate
October 19, 2026
10
Promoter

Josh has been very responsive and caring during the ongoing process. He makes me feel valued and relevant which while may sound the standard, I am afraid is not the case most of the times. It has bern great to partner with him.

Verified response
Collected by Talent Analytics
Candidate
October 19, 2026
10
Promoter

Josh has been on point the entire journey thus far and been an incredible partner to work with. Highly recommend working with him.

Verified response
Collected by Talent Analytics
Candidate
October 19, 2026
9
Promoter

Josh is very communicative and proactive. Has a good understanding of the role that is open and why I might be a fit.

Verified response
Collected by Talent Analytics
Candidate
October 16, 2026
10
Promoter

Isabella is very kind, pro active and professional. She has compassion for a candidate who is in a stressful position in securing good employment. 10 golden stars!

Verified response
Collected by Talent Analytics
Candidate
October 16, 2026
9
Promoter

The communication was good and proactive

Verified response
Collected by Talent Analytics
Candidate
October 16, 2026
10
Promoter

Chloe is great, well networked, and effective at her role and leading the US team.

Verified response
Collected by Talent Analytics
Candidate
October 16, 2026
10
Promoter

She’s doing fantastic

Verified response
Collected by Talent Analytics
Candidate
October 15, 2026
10
Promoter

Alan has been exceptionally professional throughout the entire process and communicated expectations clearly at every step. He always kept me updated, listened attentively, and showed complete respect for my time and experience. Even if it is not for this specific opportunity, I would love to stay in touch with Alan and Brightsmith and truly appreciate the guidance, support, and outstanding communication.

Verified response
Collected by Talent Analytics
Candidate
October 15, 2026
10
Promoter

Good talk

Verified response
Collected by Talent Analytics
Candidate
October 15, 2026
10
Promoter

Everything was clear and Joshua was very proactive

Verified response
Collected by Talent Analytics
Candidate
October 14, 2026
10
Promoter

Bailee has been excellent to work and I appreciate her honesty and full communication!

Verified response
Collected by Talent Analytics
Candidate
October 14, 2026
10
Promoter

Although the role wasn't a perfect fit but Alan communicated the developments and the employer's requirements through out the process.

Verified response
Collected by Talent Analytics
Candidate
October 13, 2026
10
Promoter

It is a straightforward interview and very informative. good to know what to expect from client and Molly also captured what I expect

Verified response
Collected by Talent Analytics

Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.

How this is verified

Brightsmith
cannot write, edit, hide or delete a single response.
1 · Real CRM event

A genuine candidate or client interaction is recorded in the business's CRM.

2 · Collected

Talent Analytics sends the survey and receives the response directly.

3 · Verified

The response is locked and shown anonymously, by sector and role only.

4 · Published

Shown exactly as written, on this page.

Frequently asked questions

What does verified mean?

Each response comes from a genuine client or candidate interaction recorded in the business's CRM. Talent Analytics sends the survey and receives the response directly, and the business cannot write, edit, hide or delete it. Comments are published as written and anonymised.

How is the score calculated?

Net Promoter Score is the percentage of promoters (scores of 9 and 10) minus the percentage of detractors (scores of 0 to 6), on a scale from -100 to +100. It uses every verified response from the last 12 months, including passives and detractors, not only the comments shown. Each response is included in the rating automatically as soon as it is received.

What do World-class, Excellent and Pending mean?

World-class is an overall NPS of +70 or above. Excellent is +50 to +69. A rating needs at least 50 verified responses in the last 12 months. Below that, a profile shows Pending.

Why are only promoter comments shown?

Written comments are shown only from verified promoters. The score still reflects all verified responses, so it is not based on the comments alone.

Can a tier or ranking be bought?

No. Tier and rank come only from the verified score. The only things a business can buy are experience management products, which help it handle and prevent negative experiences and improve its service. That can raise a score by improving the service behind it. It cannot buy the score. The score is a verified record of how the business performed.

How often is this updated?

Each response counts as soon as it is received. Tiers are recalculated monthly.

How does a recruitment business get a verified profile?

By measuring client and candidate feedback with Talent Analytics. A profile goes live at 25 verified responses and builds from the first response.

Verified by Talent Analytics. Independent, CRM-triggered feedback collected directly from candidates and clients the business has worked with. Text in the "In their words" section is written by the business, not generated or verified by Talent Analytics.