Overview
Written by the business. Not generated or verified by Talent Analytics.
Add Some Zest (Zest) is a recruitment agency that places sales, marketing and operations professionals into forward-thinking technology organisations, from start-ups and scale-ups to established businesses. Zest says its mission is to change how a recruitment agency serves its communities by delivering an outstanding recruitment experience, using data, video candidate profiling and a skills and values alignment assessment. Its services include fixed-fee search, a model for SaaS scale-ups and on-site recruitment process outsourcing.
At a glance
Verified responses
94
Candidate responses
84
Client responses
10
Candidate NPS
98
Client NPS
100
Overall NPS
98
Data period
October 23, 2025 to October 23, 2026
Written responses shown
86
Key offices
Regions covered
Rating
Every figure on this page comes from verified responses collected by Talent Analytics.
Overall Net Promoter Score: 98
Promoter scores only (9 and 10 out of 10), last 12 months.
What do clients and candidates say?
Generated by Talent Analytics from verified responses
Praised for
Sector leadership
A verified supplier in each sector below, ordered by the number of verified responses behind it.
Verified feedback
Lizzie was great! Very open communicator and helpful from the get go, helpful and took great initative with helping me find an opportunity
Lizzie Formisano was amazing she did a great job!
Lizzie was great to work with!
My experience with Zest has been brilliant and I have no problems to mention. The process was made especially great by Lizzie. She was always friendly, engaging and helpful, which made the whole recruitment process feel much more relaxed. I really appreciated her support throughout and would highly recommend her to anyone looking for their next role!
Nothing that I can’t think of but there is always room for improvement
Adam was a great person to work with throughout the application process. When approaching me for the role, he was proactive and clear in communication with regards to the JD, the company, and the interview process. He was supportive throughout and offered valuable insight where appropriate. Would definitely work with Adam again were a new role to come up.
Arran was amazing to work with and really helpful throughout the entire process. he was incredibly easy to communicate with and great at giving me updates along the way. thanks again Arran!
Adam has been extremely helpful and professional throughout the process. I really appreciate all his support. Thank you, Adam.
Responsive, generous with time and support, overall a fantastic experience.
Arran from the very first conversation listened to what I was looking for, gave me honest feedback on expectations and the market. Turned up when he said he was going to which ive found rare in my search. Also a great guy to have a chat with which makes him easy to work with
Arran was great to work with throughout. He was transparent, diligent and I felt that he genuinely cared about the outcome. I would be happy to recommend him in future.
Lizzie was brilliant! Loved working with her and she found me a role that fits all my needs and is a brilliant fit. I also love the video for the first round, especially if your in a current role
Adam was a pleasure to work with. He was prompt with his responses, direct but kind with his feedback (in both directions), and helped me make the most informed decision about my next opportunity. I’d love to work with him again in the future!
Adam was incredibly helpful throughout the process
Arran and Callum were fantastic throughout the whole process. Arran kept me prepared and helped me through every stage, making the process seamless. I'd highly recommend them to anyone looking for a new role. Honestly, some of the best recruiters I've come across in my career.
Working with Adam over the last few years in some of the more anxious times in my life has given me a real insight into him as a person and as a recruitment consultant. Adam is always available to lend a listening ear and support whenever I have reached out to him and has taken the time to get to know me as a person and what I need out of a role. Adam's soft skills are on par with his consummate professional persona and it's always a pleasure, relief even, to deal with him in an industry who just "want to make a sale". More recently Adam brought a role to me which really showcased his skill at matching a candidate to a company despite my initial reservations! I cannot recommend Adam and Zest highly enough and always direct any industry relevant job seeker to them! 10+/10
The process from A to Z was straightforward and effective
One of the best experiences I have had with a recruiter. Big shoutout to Lizzie who made the process very easy. One big thing I saw which separates her from other recruiters is after most stages, she would be the one to call first and see how I am feeling as a candidate. She would ask how everything is going and if there are any concerns. If I had any questions, she would either answer straight away or go about finding an answer. Honestly, amazing recruiter and made the whole process that much smoother. That support was needed in the current job market. Thank you for the support!
Lizzie made the entire process feel seamless—professional, yet warm and personable. She kept me informed every step of the way, and even when she didn’t have a direct update, she was thoughtful enough to let me know she was still waiting for one. She was incredibly thorough, communicative, and genuinely thoughtful throughout the entire process. I would highly recommend Lizzie/Zest to anyone!
Lizzie was incredibly helpful and made the process so easy for me. Amazing work, would recommend! Thank you for helping me secure a new start.
They were amazing, very responsive and on top of the entire process!
Dealing with Adam was great. He was very transparent and communicative. He brought a great opportunity to my attention and was able to proceed with guiding me around the offer stage. I would recommend Adam to most individuals who are looking for new employment opportunities within London and the wider United Kingdom area.
The Add Some Zest experience is unparalleled! Calum was incredibly open, supportive and empathetic throughout the whole process. His responsiveness and commitment to creating transparency was highly valued, and his dedication to helping candidates find not just ‘a’ next step but the right next step was abundantly clear (and hugely appreciated!) Couldn’t recommend Calum and the Add Some Zest team enough. Total excellence and professionalism, with a real human touch.
Adam was really hands on with communication from the start. Provided really helpful feedback for how to navigate multiple interview rounds. Adam also handled negotiations really well - balancing what I needed vs the hiring company. Although the opportunity didn’t land I’d recommend Adam to my network if they’re looking. Keep up the good work and I’m sure you’ll go far!
I thoroughly enjoyed every interaction I had with Adam throughout the process. From the very beginning, he was incredibly clear, structured, and transparent, which made the entire experience smooth and reassuring. What stood out the most was how invested he was in my success. He made himself available to meet with me ahead of the final stage of the process to help me prepare, provided valuable guidance, and always took the time to answer my questions. Adam was consistently reachable, whether by email or WhatsApp, regularly checking in, asking for updates, and offering support whenever needed. His communication was proactive, thoughtful, and genuinely caring. Beyond his professionalism, Adam is kind, approachable, and very easy to connect with. I genuinely felt supported throughout the journey, and I built a great rapport with him. His enthusiasm and dedication made a real difference to my experience and definitely increased my excitement about the opportunity itself. Overall, I couldn't have asked for a better recruitment experience, and a large part of that was thanks to Adam's guidance and support.
Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.
How this is verified
A genuine candidate or client interaction is recorded in the business's CRM.
Talent Analytics sends the survey and receives the response directly.
The response is locked and shown anonymously, by sector and role only.
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