Add Some Zest
Add Some Zest

Add Some Zest

Specialist recruiter placing sales, marketing and operations people into forward-thinking technology organisations

Verified by Talent Analytics
94 verified responses
Experience rating:
World-class
Verified since
February 3, 2023
World-class for
months

Overview

Written by the business. Not generated or verified by Talent Analytics.

Add Some Zest (Zest) is a recruitment agency that places sales, marketing and operations professionals into forward-thinking technology organisations, from start-ups and scale-ups to established businesses. Zest says its mission is to change how a recruitment agency serves its communities by delivering an outstanding recruitment experience, using data, video candidate profiling and a skills and values alignment assessment. Its services include fixed-fee search, a model for SaaS scale-ups and on-site recruitment process outsourcing.

At a glance

Verified responses

94

Candidate responses

84

Client responses

10

Candidate NPS

98

Client NPS

100

Overall NPS

98

Data period

October 23, 2025 to October 23, 2026

Written responses shown

86

Key offices

Regions covered

Rating

Every figure on this page comes from verified responses collected by Talent Analytics.

World-class

Overall Net Promoter Score: 98

10 / 10
84
9 / 10
8

Promoter scores only (9 and 10 out of 10), last 12 months.

What do clients and candidates say?

Generated by Talent Analytics from verified responses

Praised for

Sector leadership

A verified supplier in each sector below, ordered by the number of verified responses behind it.

Verified feedback

Candidate
October 23, 2026
10
Promoter

Lizzie was great! Very open communicator and helpful from the get go, helpful and took great initative with helping me find an opportunity

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
10
Promoter

Lizzie Formisano was amazing she did a great job!

Verified response
Collected by Talent Analytics
Candidate
October 23, 2026
10
Promoter

Lizzie was great to work with!

Verified response
Collected by Talent Analytics
Candidate
October 22, 2026
10
Promoter

My experience with Zest has been brilliant and I have no problems to mention. The process was made especially great by Lizzie. She was always friendly, engaging and helpful, which made the whole recruitment process feel much more relaxed. I really appreciated her support throughout and would highly recommend her to anyone looking for their next role!

Verified response
Collected by Talent Analytics
Candidate
September 28, 2026
9
Promoter

Nothing that I can’t think of but there is always room for improvement

Verified response
Collected by Talent Analytics
Candidate
September 24, 2026
10
Promoter

Adam was a great person to work with throughout the application process. When approaching me for the role, he was proactive and clear in communication with regards to the JD, the company, and the interview process. He was supportive throughout and offered valuable insight where appropriate. Would definitely work with Adam again were a new role to come up.

Verified response
Collected by Talent Analytics
Candidate
September 23, 2026
10
Promoter

Arran was amazing to work with and really helpful throughout the entire process. he was incredibly easy to communicate with and great at giving me updates along the way. thanks again Arran!

Verified response
Collected by Talent Analytics
Client
September 15, 2026
10
Promoter

Adam has been extremely helpful and professional throughout the process. I really appreciate all his support. Thank you, Adam.

Verified response
Collected by Talent Analytics
Candidate
September 11, 2026
10
Promoter

Responsive, generous with time and support, overall a fantastic experience.

Verified response
Collected by Talent Analytics
Client
September 7, 2026
10
Promoter

Arran from the very first conversation listened to what I was looking for, gave me honest feedback on expectations and the market. Turned up when he said he was going to which ive found rare in my search. Also a great guy to have a chat with which makes him easy to work with

Verified response
Collected by Talent Analytics
Candidate
September 7, 2026
10
Promoter

Arran was great to work with throughout. He was transparent, diligent and I felt that he genuinely cared about the outcome. I would be happy to recommend him in future.

Verified response
Collected by Talent Analytics
Candidate
September 1, 2026
10
Promoter

Lizzie was brilliant! Loved working with her and she found me a role that fits all my needs and is a brilliant fit. I also love the video for the first round, especially if your in a current role

Verified response
Collected by Talent Analytics
Candidate
August 25, 2026
9
Promoter

Adam was a pleasure to work with. He was prompt with his responses, direct but kind with his feedback (in both directions), and helped me make the most informed decision about my next opportunity. I’d love to work with him again in the future!

Verified response
Collected by Talent Analytics
Candidate
August 17, 2026
10
Promoter

Adam was incredibly helpful throughout the process

Verified response
Collected by Talent Analytics
Candidate
August 17, 2026
10
Promoter

Arran and Callum were fantastic throughout the whole process. Arran kept me prepared and helped me through every stage, making the process seamless. I'd highly recommend them to anyone looking for a new role. Honestly, some of the best recruiters I've come across in my career.

Verified response
Collected by Talent Analytics
Candidate
August 17, 2026
10
Promoter

Working with Adam over the last few years in some of the more anxious times in my life has given me a real insight into him as a person and as a recruitment consultant. Adam is always available to lend a listening ear and support whenever I have reached out to him and has taken the time to get to know me as a person and what I need out of a role. Adam's soft skills are on par with his consummate professional persona and it's always a pleasure, relief even, to deal with him in an industry who just "want to make a sale". More recently Adam brought a role to me which really showcased his skill at matching a candidate to a company despite my initial reservations! I cannot recommend Adam and Zest highly enough and always direct any industry relevant job seeker to them! 10+/10

Verified response
Collected by Talent Analytics
Candidate
August 17, 2026
10
Promoter

The process from A to Z was straightforward and effective

Verified response
Collected by Talent Analytics
Candidate
August 15, 2026
10
Promoter

One of the best experiences I have had with a recruiter. Big shoutout to Lizzie who made the process very easy. One big thing I saw which separates her from other recruiters is after most stages, she would be the one to call first and see how I am feeling as a candidate. She would ask how everything is going and if there are any concerns. If I had any questions, she would either answer straight away or go about finding an answer. Honestly, amazing recruiter and made the whole process that much smoother. That support was needed in the current job market. Thank you for the support!

Verified response
Collected by Talent Analytics
Candidate
August 13, 2026
10
Promoter

Lizzie made the entire process feel seamless—professional, yet warm and personable. She kept me informed every step of the way, and even when she didn’t have a direct update, she was thoughtful enough to let me know she was still waiting for one. She was incredibly thorough, communicative, and genuinely thoughtful throughout the entire process. I would highly recommend Lizzie/Zest to anyone!

Verified response
Collected by Talent Analytics
Candidate
August 12, 2026
10
Promoter

Lizzie was incredibly helpful and made the process so easy for me. Amazing work, would recommend! Thank you for helping me secure a new start.

Verified response
Collected by Talent Analytics
Candidate
August 5, 2026
10
Promoter

They were amazing, very responsive and on top of the entire process!

Verified response
Collected by Talent Analytics
Candidate
August 5, 2026
9
Promoter

Dealing with Adam was great. He was very transparent and communicative. He brought a great opportunity to my attention and was able to proceed with guiding me around the offer stage. I would recommend Adam to most individuals who are looking for new employment opportunities within London and the wider United Kingdom area.

Verified response
Collected by Talent Analytics
Candidate
July 31, 2026
10
Promoter

The Add Some Zest experience is unparalleled! Calum was incredibly open, supportive and empathetic throughout the whole process. His responsiveness and commitment to creating transparency was highly valued, and his dedication to helping candidates find not just ‘a’ next step but the right next step was abundantly clear (and hugely appreciated!) Couldn’t recommend Calum and the Add Some Zest team enough. Total excellence and professionalism, with a real human touch.

Verified response
Collected by Talent Analytics
Candidate
July 27, 2026
10
Promoter

Adam was really hands on with communication from the start. Provided really helpful feedback for how to navigate multiple interview rounds. Adam also handled negotiations really well - balancing what I needed vs the hiring company. Although the opportunity didn’t land I’d recommend Adam to my network if they’re looking. Keep up the good work and I’m sure you’ll go far!

Verified response
Collected by Talent Analytics
Candidate
July 24, 2026
10
Promoter

I thoroughly enjoyed every interaction I had with Adam throughout the process. From the very beginning, he was incredibly clear, structured, and transparent, which made the entire experience smooth and reassuring. What stood out the most was how invested he was in my success. He made himself available to meet with me ahead of the final stage of the process to help me prepare, provided valuable guidance, and always took the time to answer my questions. Adam was consistently reachable, whether by email or WhatsApp, regularly checking in, asking for updates, and offering support whenever needed. His communication was proactive, thoughtful, and genuinely caring. Beyond his professionalism, Adam is kind, approachable, and very easy to connect with. I genuinely felt supported throughout the journey, and I built a great rapport with him. His enthusiasm and dedication made a real difference to my experience and definitely increased my excitement about the opportunity itself. Overall, I couldn't have asked for a better recruitment experience, and a large part of that was thanks to Adam's guidance and support.

Verified response
Collected by Talent Analytics

Comments shown are from verified promoters. The score is calculated from all verified responses (promoters, passives and detractors) to surveys sent automatically after a CRM event.

How this is verified

Add Some Zest
cannot write, edit, hide or delete a single response.
1 · Real CRM event

A genuine candidate or client interaction is recorded in the business's CRM.

2 · Collected

Talent Analytics sends the survey and receives the response directly.

3 · Verified

The response is locked and shown anonymously, by sector and role only.

4 · Published

Shown exactly as written, on this page.

Frequently asked questions

What does verified mean?

Each response comes from a genuine client or candidate interaction recorded in the business's CRM. Talent Analytics sends the survey and receives the response directly, and the business cannot write, edit, hide or delete it. Comments are published as written and anonymised.

How is the score calculated?

Net Promoter Score is the percentage of promoters (scores of 9 and 10) minus the percentage of detractors (scores of 0 to 6), on a scale from -100 to +100. It uses every verified response from the last 12 months, including passives and detractors, not only the comments shown. Each response is included in the rating automatically as soon as it is received.

What do World-class, Excellent and Pending mean?

World-class is an overall NPS of +70 or above. Excellent is +50 to +69. A rating needs at least 50 verified responses in the last 12 months. Below that, a profile shows Pending.

Why are only promoter comments shown?

Written comments are shown only from verified promoters. The score still reflects all verified responses, so it is not based on the comments alone.

Can a tier or ranking be bought?

No. Tier and rank come only from the verified score. The only things a business can buy are experience management products, which help it handle and prevent negative experiences and improve its service. That can raise a score by improving the service behind it. It cannot buy the score. The score is a verified record of how the business performed.

How often is this updated?

Each response counts as soon as it is received. Tiers are recalculated monthly.

How does a recruitment business get a verified profile?

By measuring client and candidate feedback with Talent Analytics. A profile goes live at 25 verified responses and builds from the first response.

Verified by Talent Analytics. Independent, CRM-triggered feedback collected directly from candidates and clients the business has worked with. Text in the "In their words" section is written by the business, not generated or verified by Talent Analytics.